With the rapid advancement of Industry 4.0 and the Industrial IoT, the need for secure and reliable data exchange between the OT (Operational Technology) and IT (Information Technology) domains is growing. Traditional solutions often required expensive integrations or failed to provide an adequate level of security. In response to these challenges, we developed OPC GatewayContinue reading “OPC Gateway – Our Proprietary Product for Industry 4.0”
Category Archives: Blog – en
Voice Assistant and LLM in Field Sales – How Technology Is Transforming Reps’ Daily Work
Challenges faced by field sales representatives — from preparation to follow‑up The daily routine of a field sales rep often means rushing and constantly adapting to changing circumstances. Meetings are scheduled back-to-back at various locations, and the time between them is too short to thoroughly review documentation, check price lists, or prepare for conversations. Additionally,Continue reading “Voice Assistant and LLM in Field Sales – How Technology Is Transforming Reps’ Daily Work”
AI Chatbot for Your Website – Everything You Need to Know Before Implementation
Implementing a chatbot isn’t just about installing a plugin or knowing the right tech stack. It’s a process that involves data quality, solid architecture, testing, security, and clear expectation management. Based on our own implementations and conversations with AI experts, we’ve compiled a set of practical insights. These tips will help not only when designingContinue reading “AI Chatbot for Your Website – Everything You Need to Know Before Implementation”
TISAX – Information Security at Our Company
At VM.pl, we place the utmost importance on information security and protecting our clients’ data. That’s why we are proud to announce that we have successfully completed a compliance assessment according to the TISAX standard—one of the premier security evaluation systems in the technology industry. What is TISAX and why does it matter? TISAX (TrustedContinue reading “TISAX – Information Security at Our Company”
Agile in Practice: How Process Analysis Uncovers Hidden Issues and Paves the Way for Change
Why It’s Always Worth Starting with Analysis Agile — the popular buzzword in tech companies — promises flexibility, improved communication, and faster delivery of customer value. In theory. In practice, however, Agile often exists only on paper. Sure, some steps are taken, a few practices are selectively applied, but the results frequently fall short. That’sContinue reading “Agile in Practice: How Process Analysis Uncovers Hidden Issues and Paves the Way for Change”
Chat AI – Document Management System for Organizational Automation
What Is a Chat AI-Based Document Management System? A key feature of Chat AI-supported document management systems is the ability for users to interact with the software using natural language. The system understands user intent and can manage, archive, and monitor documents in a structured way. AI-powered document organization automates repetitive tasks like sorting andContinue reading “Chat AI – Document Management System for Organizational Automation”
Artificial Intelligence in the Financial Sector: Boosting Efficiency Through Intelligent Automation
Current Applications of AI in the Financial Industry Unlike traditional controlling, artificial intelligence enhances financial analysis through advanced algorithms. This makes it significantly faster than conventional systems and enables much more accurate forecasts of incoming payments—both in terms of predicting cash flows based on historical transactions and anticipating potential payment delays through the detection ofContinue reading “Artificial Intelligence in the Financial Sector: Boosting Efficiency Through Intelligent Automation”
Property management with AI: a modern approach to automation and optimization
In sectors burdened with heavy bureaucracy, digitizing real estate processes with the help of artificial intelligence offers substantial support and represents a major step toward increased efficiency and competitiveness. Modern property management powered by artificial intelligence Voice-controlled and AI-driven solutions in the real estate industry enable quick and reliable analysis of large volumes of data.Continue reading “Property management with AI: a modern approach to automation and optimization”
Chatbots in the Financial Industry: How Artificial Intelligence Is Transforming Customer Service
Artificial intelligence has reached a level of advancement that makes its use in professional financial environments—such as customer service chatbots—increasingly appealing. Key factors include clearly defined use cases, the ability to integrate with existing IT systems used by banks, and the advanced communication skills of modern banking chatbots. The combination of these elements makes thisContinue reading “Chatbots in the Financial Industry: How Artificial Intelligence Is Transforming Customer Service”
Automatic Ticket Classification and the Use of AI in Incident Management
Artificial intelligence offers highly effective and automated support in identifying incidents, performing intelligent request classification, and managing responses. Within incident management, the agent operates autonomously within its assigned permissions, taking over tasks such as sorting, routing, and prioritizing tickets—relieving the workload of human employees. Using such an AI agent in the IT domain marks aContinue reading “Automatic Ticket Classification and the Use of AI in Incident Management”