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Year 2025 at VM.PL – Innovations, People, and Growth

A graphic featuring the number 2025 in white and yellow with an illustration of two people shaking hands inside the zero.

In 2025, VM.PL became a technology partner in the areas of Industry 4.0, artificial intelligence, and factory solutions.

How to Use AI and LLMs to Automate and Scale Customer Support

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Optimize customer support with LLMs and data analytics. Cut costs, speed up responses, and boost satisfaction with AI and our proven 4D method.

Flexible AI Deployment in Your Business: Copilot, ChatGPT, Private LLMs or RAG – What’s the Right Choice?

Illustration promoting flexible AI deployment with Copilot, ChatGPT, private LLMs, and RAG for business.

Flexible AI deployments: Copilot, ChatGPT, private LLMs and RAG. Ensure data security, compliance, and cost efficiency in your business.

AI-Powered Support Assistant – How Artificial Intelligence Eases the Burden on Support Teams

Illustration of an AI-powered support assistant automating customer support and ticket handling.

Discover the AI-Powered Support Assistant – a solution that automates ticket handling, integrates with existing systems, and boosts the efficiency of technical support teams.

OEE Booster – AI System That Reduces Downtime and Increases Machine Reliability

Illustration of the Herodotus AI system for reducing downtime and improving machine reliability.

OEE Booster is an AI system that reduces repair time, boosts machine reliability, and supports production growth—from maintenance to financial insights.

The Future of Maintenance: Artificial Intelligence and Self-Learning Machines

Illustration of AI-powered maintenance with self-learning machines and industrial automation.

Camera-as-a-sensor is a flexible and non-invasive tool for monitoring production, machines, and operators. Discover how it works and what benefits it brings.

OPC Gateway – Our Proprietary Product for Industry 4.0

Illustration of the OPC Gateway platform for Industry 4.0 and industrial data integration.

OPC Gateway is our proprietary solution that enables secure and flexible integration of industrial systems with IT.

Voice Assistant and LLM in Field Sales – How Technology Is Transforming Reps’ Daily Work

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Discover how LLM-powered voice assistants transform field sales. Boost productivity, automate tasks, and integrate seamlessly with your CRM.

AI Chatbot for Your Website – Everything You Need to Know Before Implementation

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Learn what it really takes to implement an AI chatbot on your website — from data and testing to security, model choice, and user expectations.

TISAX – Information Security at Our Company

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At VM.pl, we place the utmost importance on information security and protecting our clients’ data. That’s why we are proud to announce that we have successfully completed a compliance assessment according to the TISAX standard—one of the premier security evaluation systems in the technology industry. What is TISAX and why does it matter? TISAX (TrustedContinue reading “TISAX – Information Security at Our Company”