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About us

History

Our journey to reliable IT solutions

VM.PL has operated as a product company since its inception, evolving alongside a changing market. One thing has remained constant: the product-oriented approach, focused on creating high-quality, reliable, and user-friendly solutions.

This approach proved successful early in our journey in the education sector, where our diagnostic systems had to operate flawlessly at a massive scale, enabling hundreds of thousands of users to take online tests simultaneously.

Today, we deliver the same level of quality and reliability in the industrial sector. We design solutions that integrate machines, production lines, and devices into one seamless, failure-free ecosystem. There is no room for downtime here, as every minute means real losses.

We gained the most experience working with clients from the DACH region, one of the most demanding industrial markets in Europe. It is there that we proved our ability to deliver solutions that perform without compromise.

In 2023, we expanded our horizons by entering the U.S. market. Currently, 95% of our revenue comes from clients in Western Europe and the United States. We focus on implementing AI solutions across all areas of software development.

2004-2016
Polish publishing and education market
2016
Nearshoring – DACH countries
2020
VM.PL Consulting
2023
Entry into the U.S. market
2023-currently
AI services

Dynamic growth

For over 21 years, we have been active in the market, delivering projects for clients across Europe, the USA, and the UK. Thanks to consistent growth, we have achieved a 20-fold increase over the past 8 years, and our NPS score of 71 (on a scale from -100 to +100) places us among the top-rated IT companies by clients.

These results are a great source of satisfaction for us and motivate us to keep moving forward. If you are looking for a reliable IT partner, let’s connect. We would be happy to discuss potential cooperation.

21 years

of experience

71 NPS

Net Promoter Score

Diamond Award Forbes 2023

Global reach

clients from Europe, USA, UK

20x growth

over the past 8 years

95% of employees speak English

75% of employees speak German

Our values

What guides us in our work

Integrity

In our relationships with clients, we prioritize full transparency and a partnership-based approach. We provide open, constructive feedback and always keep our promises.

We are not afraid to recommend solutions that, although less profitable for us, are more beneficial for the client. For us, the most important thing is delivering real value and building long-term relationships based on trust.

Quality

Our approach to quality remains unchanged. We are focused on delivering top-class solutions. Thanks to this, our clients have full confidence in the stability and reliability of our systems, even in the most complex and demanding business environments.

Growth

We continuously adapt to the ever-changing world of technology and business. We use AI tools, run an internal AI Guild, and share practical knowledge with our clients. We treat growth not as a goal, but as a constant element of our daily work.

More about us

Get to know our team

Team

Our team consists of a stable management group that has been working together for years, as well as skilled and ambitious IT enthusiasts. We share the same goals and values in our work. Get to know us better.

AI Podcast in Production

AI in Production is a podcast about practical applications of artificial intelligence in business and manufacturing environments. We show how to design and implement AI solutions that are reliable, secure, and scalable.

Episode topic:

“AI Chatbot”

Watch the episode or explore all episodes

Metodology 4D

Discovery

Understanding the DNA of the problem before the first line of code is written

The Discovery phase allows for a deep understanding of the business challenge, user needs, and technological context. As a result, the project starts on solid foundations, and key assumptions are validated before development begins.

Key artifact

Standardized Concept Document

Our focus

  • Defining goals
  • Problem identification
  • User research
  • Competitor analysis
  • Feasibility study
  • Technical requirements

Our activities

We analyze the client’s business and technological environment: from existing systems to user needs and strategic goals. We validate business assumptions, identify risks, and define the problem to be solved. The outcome is a coherent product concept that forms the foundation for the next stages of the project.

Definition

Translating knowledge and ideas into a concrete product plan

In the Definition phase, we transform insights from Discovery into a detailed solution design. This includes defining requirements, system architecture, and the user experience concept.

Key artifact

Product & Architecture Blueprint

Our focus

  • Requirements gathering and analysis
  • Use case analysis
  • UX and prototype design
  • System architecture design
  • Risk register
  • Effort and cost estimation

Our activities

We translate business goals into specific functional and technical requirements. We design UX prototypes, define the architecture, and plan the project implementation. This ensures development starts with a clear plan and minimal risk.

Delivery

Building and delivering reliable software

In the Delivery phase, we develop the final solution. We focus on code quality, clear communication with stakeholders, and a stable product release.

Key artifact

Production-ready product / deployment

Our focus

  • Product development
  • Stakeholder management
  • Testing and quality assurance
  • Development

Our activities

Our teams build the solution using modern development practices and continuous integration. We regularly test the product and maintain transparent communication with stakeholders to deliver a stable, production-ready solution.

Direction

Transforming a product into a growing digital business

Direction is a phase of long-term product development. Instead of ending cooperation after implementation, we support clients in scaling solutions, introducing innovations, and building a competitive advantage.

Key artifact

Product development and innovation roadmap

Our focus

  • Product development and roadmap
  • Customer Success and support
  • Strategic consulting
  • Innovation and future planning
  • Identifying new revenue streams

Our activities

Together with the client, we analyze product data, identify new growth opportunities, and plan future functionalities. We help scale the solution, optimize its performance, and build a long-term product strategy.

We hold ISO 27001, ISO 9001, and TISAX certifications, confirming our commitment to the highest standards in quality management, information security, and customer service. We deliberately chose one of the most demanding audit firms to reliably assess the compliance of our processes with current international standards.

FAQ

VM.pl is a European software house operating since 2004, specializing in projects for the DACH market (Germany, Austria, Switzerland). Over 95% of our clients come from this region. We deliver advanced IT projects in regulated environments with high business criticality, building long-term technology partnerships.

We specialize in industries requiring high standards of security and quality, including banking and FinTech (including AML), insurance, the public sector, manufacturing and Industry 4.0, logistics, MedTech, and AI. We have extensive experience in modernizing legacy systems and building scalable cloud architectures.

We hold ISO 9001:2015 (quality management), ISO 27001:2017 (information security), and TISAX (security standard for the automotive and industrial sectors). We operate in full compliance with GDPR, and security (DevSecOps, OWASP) is an integral part of our development process.

What kind of team do you need to accelerate work on your projects? Talk to our specialists about your needs.

Jakub Orczyk Member of the Management Board / Sales Director VM.PL
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