Discover how an American healthcare client automated 80% of its billing process using artificial intelligence—eliminating manual document processing and significantly reducing operational costs, all while maintaining quality and compliance.
Author Archives: Wiktoria Łabaza
Development of a GDPR-Compliant Chat Module for SynComNet
For our client SynComNet, we developed a modern chat system integrated with ERP and Azure that automates team communication, enhances operational efficiency, and ensures full access control.
The Future of Maintenance: Artificial Intelligence and Self-Learning Machines
Industrial manufacturing is becoming increasingly complex. Companies are under pressure not only to reduce costs and increase efficiency, but also to meet growing demands for safety, quality, and regulatory compliance. In this context, monitoring plays a critical role—it enables businesses to respond quickly to breakdowns, analyze the root causes of downtime, and optimize processes. TheContinue reading “The Future of Maintenance: Artificial Intelligence and Self-Learning Machines”
How We Saved €960K Per Year by Reducing the Order Management Team from 15 to 5 with AI and LLMs
Automation of the order entry process using large language models (LLMs) allowed the biotechnology company to save €960,000 per year by reducing staff in the department responsible for order processing.
OPC Gateway – Our Proprietary Product for Industry 4.0
With the rapid advancement of Industry 4.0 and the Industrial IoT, the need for secure and reliable data exchange between the OT (Operational Technology) and IT (Information Technology) domains is growing. Traditional solutions often required expensive integrations or failed to provide an adequate level of security. In response to these challenges, we developed OPC GatewayContinue reading “OPC Gateway – Our Proprietary Product for Industry 4.0”
EV Charging Optimization with AI – More Efficient Last-Mile Deliveries
By implementing a specialized AI-powered optimization engine, the client gained the ability to precisely plan EV fleet charging under varying operational conditions. Flexible goal modeling (cost or CO₂ emission minimization) and fast system response times led to improved infrastructure utilization, cost reductions, and enhanced efficiency.
Fleet Optimization and Customer Retention in Shared Mobility Using Geolocation Analytics
A comprehensive analytics project delivered for a shared mobility platform operator. The goal was to improve fleet utilization efficiency and boost customer retention through geolocation data analysis and user segmentation.
Voice Assistant and LLM in Field Sales – How Technology Is Transforming Reps’ Daily Work
Challenges faced by field sales representatives — from preparation to follow‑up The daily routine of a field sales rep often means rushing and constantly adapting to changing circumstances. Meetings are scheduled back-to-back at various locations, and the time between them is too short to thoroughly review documentation, check price lists, or prepare for conversations. Additionally,Continue reading “Voice Assistant and LLM in Field Sales – How Technology Is Transforming Reps’ Daily Work”
Smart Biomarker Discovery Platform: AI and ML Empowering Biomedical Research
A platform that enables disease biomarker identification without the need for programming. With full automation of analytical processes, integration with databases, and advanced machine learning algorithms, the platform supports research at leading scientific institutions worldwide.
AI Chatbot for Your Website – Everything You Need to Know Before Implementation
Implementing a chatbot isn’t just about installing a plugin or knowing the right tech stack. It’s a process that involves data quality, solid architecture, testing, security, and clear expectation management. Based on our own implementations and conversations with AI experts, we’ve compiled a set of practical insights. These tips will help not only when designingContinue reading “AI Chatbot for Your Website – Everything You Need to Know Before Implementation”