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Shape Recognition Automation Using Machine Learning – Optimizing Production Costs at a Toronto Plant

Machine learning supports manufacturing – automating the analysis of DXF files and cutting parameters helped a Toronto-based factory save up to $65,000 annually and significantly reduce CO₂ emissions. Read how we modernized the process without replacing existing machinery.

Chatbots in the Financial Industry: How Artificial Intelligence Is Transforming Customer Service

Artificial intelligence has reached a level of advancement that makes its use in professional financial environments—such as customer service chatbots—increasingly appealing. Key factors include clearly defined use cases, the ability to integrate with existing IT systems used by banks, and the advanced communication skills of modern banking chatbots. The combination of these elements makes thisContinue reading “Chatbots in the Financial Industry: How Artificial Intelligence Is Transforming Customer Service”

Automatic Ticket Classification and the Use of AI in Incident Management

Artificial intelligence offers highly effective and automated support in identifying incidents, performing intelligent request classification, and managing responses. Within incident management, the agent operates autonomously within its assigned permissions, taking over tasks such as sorting, routing, and prioritizing tickets—relieving the workload of human employees. Using such an AI agent in the IT domain marks aContinue reading “Automatic Ticket Classification and the Use of AI in Incident Management”

Overcoming Production Data Challenges with OPC Gateway

Handling data in a production environment comes with numerous challenges. In this article, we show how the OPC Gateway streamlines the management of isolated data storage, the integration of legacy machines, and real-time data access. We explain the technology, the flow of data from the shop floor to the cloud and provide examples of itsContinue reading “Overcoming Production Data Challenges with OPC Gateway”

AI Assistant as Part of Small Business Management Software

Management division is the heart of any company, as it is where all information converges and can be used to optimize processes. An AI-powered automated assistant can significantly enhance tasks such as scheduling, inventory management, and data analysis. In this article, we’ll explore how AI assistants work and the advantages they offer, especially for smallContinue reading “AI Assistant as Part of Small Business Management Software”

VM.PL Becomes a Certified SHOPGRID® Software Integrator for the American and European Markets

We are excited to announce that VM.PL has officially become a Certified Integrator of SHOPGRID® software, further expanding our footprint across the American and European markets! The Smart Factory Revolution – What Makes SHOPGRID® Essential? SHOPGRID® is an advanced digital manufacturing software that transforms traditional factories into smart, data-driven production environments. It serves as aContinue reading “VM.PL Becomes a Certified SHOPGRID® Software Integrator for the American and European Markets”