Artificial intelligence has reached a level of advancement that makes its use in professional financial environments—such as customer service chatbots—increasingly appealing. Key factors include clearly defined use cases, the ability to integrate with existing IT systems used by banks, and the advanced communication skills of modern banking chatbots. The combination of these elements makes thisContinue reading “Chatbots in the Financial Industry: How Artificial Intelligence Is Transforming Customer Service”
Author Archives: Wiktoria Łabaza
AI/ML Application in Hypoglycemia Risk Prediction for Diabetic Patients
AI/ML supports diabetes care – the system analyzes patient data and alerts about hypoglycemia, enhancing safety and reducing the burden on medical staff.
Automatic Ticket Classification and the Use of AI in Incident Management
AI agents automate ticket classification and support incident management by increasing response speed, handling accuracy, and team efficiency.
Application of AI/ML in recognizing bacterial strains based on Fresnel patterns
The developed system reduced bacterial identification time from 7 days to less than 24 hours and achieved over 96% accuracy, as confirmed by an ISO-certified laboratory. The solution is non-invasive, cost-effective, and fully automated.
Overcoming Production Data Challenges with OPC Gateway
OPC Gateway solves production data challenges by enabling secure integration, standardising data sources, and improving process control.
AI Assistant as Part of Small Business Management Software
AI assistants can simplify everyday operations. Find out how they work and what benefits they offer, especially to small businesses.
Modernization of the system for automating the sanding process
Learn about our collaboration with Steinemann, in which we redesigned a system to automate the grinding process.
VM.PL Becomes a Certified SHOPGRID® Software Integrator for the American and European Markets
VM.PL has officially become a Certified Integrator of Shopgrid software. Learn more about the Shopgrid system.
GitHub CoPilot application workshop
We conducted a hands-on workshop to introduce the client’s team to the world of GitHub Copilot, an AI tool that supports programming.
Application Development and Technological Migration
Discover how our expert team navigated the RPG to Java transition, unlocking enhanced efficiency and future-ready capabilities for our client’s ERP system