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Machine Learning

Artificial Intelligence in the Fight Against Fraud and Defects

Our machine learning solutions help companies detect insurance fraud and infrastructure damage using advanced ML, Computer Vision, and NLP algorithms.

Why is Machine Learning gaining importance?

In organizations that handle thousands of claims or documents daily, traditional methods reach their limits. Machine learning enables complex problem-solving through mathematics and data. Our Data Science teams support CTOs and technology departments in delivering advanced predictive features — from fraud detection to infrastructure diagnostics.

What’s holding back your efficiency?

The most common challenges reported by clients:

Low insurance fraud detection rates

Simple rules fail to catch hidden fraud patterns.

Lack of visual analytics in technical diagnostics

In rail infrastructure, images are not automatically analyzed — potential damage goes unnoticed.

Overloaded experts reviewing too many cases

Manual review processes are slow and prone to human error.

Difficult data integration across sources (Big Data, IoT)

Systems don’t communicate effectively — a centralized AI logic is needed.

What does our Machine Learning technology change?

Features that directly impact results:

80% accuracy in detecting suspicious claims

New AI models eliminate most false positives, saving experts’ time.

Automated infrastructure image analysis

AI identifies cracks and defects using photos and measurement data — with instant visual output.

30–40% impact of models on financial outcomes

Predictive decision engines become core to risk assessment.

Modular data processing library

Adaptable to various operating systems and industries.

Metodology 4D

Discovery

Understanding the DNA of the problem before the first line of code is written

The Discovery phase allows for a deep understanding of the business challenge, user needs, and technological context. As a result, the project starts on solid foundations, and key assumptions are validated before development begins.

Key artifact

Standardized Concept Document

Our focus

  • Defining goals
  • Problem identification
  • User research
  • Competitor analysis
  • Feasibility study
  • Technical requirements

Our activities

We analyze the client’s business and technological environment: from existing systems to user needs and strategic goals. We validate business assumptions, identify risks, and define the problem to be solved. The outcome is a coherent product concept that forms the foundation for the next stages of the project.

Definition

Translating knowledge and ideas into a concrete product plan

In the Definition phase, we transform insights from Discovery into a detailed solution design. This includes defining requirements, system architecture, and the user experience concept.

Key artifact

Product & Architecture Blueprint

Our focus

  • Requirements gathering and analysis
  • Use case analysis
  • UX and prototype design
  • System architecture design
  • Risk register
  • Effort and cost estimation

Our activities

We translate business goals into specific functional and technical requirements. We design UX prototypes, define the architecture, and plan the project implementation. This ensures development starts with a clear plan and minimal risk.

Delivery

Building and delivering reliable software

In the Delivery phase, we develop the final solution. We focus on code quality, clear communication with stakeholders, and a stable product release.

Key artifact

Production-ready product / deployment

Our focus

  • Product development
  • Stakeholder management
  • Testing and quality assurance
  • Development

Our activities

Our teams build the solution using modern development practices and continuous integration. We regularly test the product and maintain transparent communication with stakeholders to deliver a stable, production-ready solution.

Direction

Transforming a product into a growing digital business

Direction is a phase of long-term product development. Instead of ending cooperation after implementation, we support clients in scaling solutions, introducing innovations, and building a competitive advantage.

Key artifact

Product development and innovation roadmap

Our focus

  • Product development and roadmap
  • Customer Success and support
  • Strategic consulting
  • Innovation and future planning
  • Identifying new revenue streams

Our activities

Together with the client, we analyze product data, identify new growth opportunities, and plan future functionalities. We help scale the solution, optimize its performance, and build a long-term product strategy.

What do you gain by working with us?

  1. High decision accuracy with lower operational costs
  2. Competitive advantage through cutting-edge AI adoption
  3. Fast integration into your system environment (IoT, ERP, DMS)
  4. Support from an experienced data science and ML team
  5. Scalable and flexible predictive models

Where does Machine Learning work best?

Machine learning proves most effective in:

Insurance and fintech companies processing large volumes of claims, where rapid fraud detection and loss minimization are critical

Infrastructure organizations such as railway operators and transportation firms, using visual inspections and sensor data for technical diagnostics

Companies investing in the digital transformation of decision-making processes and automated data classification (fraud detection, asset monitoring)

Environments operating on massive data volumes (Big Data) and distributed sources (IoT, images, measurement systems), where manual analysis is no longer feasible

Our solutions combine NLP, Deep Learning, and Computer Vision into ready-to-integrate AI modules that enhance decision-making — faster, more accurately, and at scale.

Artificial Intelligence is not the future — it’s the present. It already improves efficiency, reduces costs, and increases control. See how machine learning can help minimize fraudulent claims in your organization.

FAQ

Our solution is a set of intelligent models based on machine learning that help companies detect insurance fraud and identify damage to technical infrastructure. We utilize technologies such as Computer Vision, natural language processing, and predictive engines to analyze large volumes of data coming from documents, images, and sensor systems.

Implementing our machine learning models significantly increases the effectiveness of identifying suspicious claims and defects while reducing operational costs. This enables automated decision‑making, relieves expert teams, and shortens response times to incidents. With predictive algorithms, an organization can make more accurate decisions, improve risk control, and optimize resource utilization.

We base implementation on the proven 4D method. In the first phase — Discovery — we analyze processes and data, conduct workshops with the client’s team, and identify potential use cases for AI models. In the Definition phase, we design the algorithm architecture, assess data quality, and prepare an integration plan. The Delivery stage is when we implement the models, create dashboards, and run tests on operational data. Finally, in the Direction phase, we monitor model performance, optimize their function, and support the development of the client’s team competencies in AI.

Our solution is designed for easy integration with diverse IT environments. ML models can be connected to ERP systems, DMS, IoT platforms, and other data sources used by the organization. The architecture is modular, allowing algorithms to be tailored to industry, data type, and the client’s specific processes. Integration occurs via API, batch files, or direct database connections, and our team provides full technical and operational support.

To run machine learning models, you need an environment that allows data integration and model execution — this can be either local infrastructure (on‑premise) or a cloud environment. Having historical data and the ability to connect systems for ongoing data feed are critical.

Data security is an absolute priority for us. Our models process only data provided by the client, in a strictly controlled context. Depending on needs, the solution can operate locally in the client environment or in a secure cloud. Every integration undergoes a security audit, and data is stored and analyzed in accordance with applicable IT policies and information protection regulations.

Yes, we offer the ability to conduct a pilot phase. During this stage, we jointly select a specific use case, run the model on real data, and verify its effectiveness. Such a test allows you to assess the solution’s potential, tailor it to your organization’s specifics, and prepare a foundation for further scaling.

After deployment, we provide comprehensive support including model performance monitoring, algorithm updates, and further integration development. Our team supports both the IT department and end users by providing not only tools but also knowledge and best practices in AI usage.

Our solutions perform best in insurance companies and fintechs, where analyzing large volumes of claims and risk assessment are critical. They also find use in infrastructure sectors — with railway operators, transport companies, and network managers, where AI analyzes visual and sensor data.

What kind of team do you need to accelerate work on your projects? Talk to our specialists about your needs.

Jakub Orczyk Member of the Management Board / Sales Director VM.PL
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