Blog

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AI Chatbot for Your Website – Everything You Need to Know Before Implementation 

Implementing a chatbot isn’t just about installing a plugin or knowing the right tech stack. It’s a process that involves data quality, solid architecture, testing, security, and clear expectation management.  Based on our own implementations and conversations with AI experts, we’ve compiled a set of practical insights. These tips will help not only when designing […]

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TISAX – Information Security at Our Company 

At VM.pl, we place the utmost importance on information security and protecting our clients’ data. That’s why we are proud to announce that we have successfully completed a compliance assessment according to the TISAX standard—one of the premier security evaluation systems in the technology industry.  What is TISAX and why does it matter?  TISAX (Trusted […]

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Agile in Practice: How Process Analysis Uncovers Hidden Issues and Paves the Way for Change

Why It’s Always Worth Starting with Analysis Agile — the popular buzzword in tech companies — promises flexibility, improved communication, and faster delivery of customer value. In theory. In practice, however, Agile often exists only on paper. Sure, some steps are taken, a few practices are selectively applied, but the results frequently fall short. That’s […]

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Chat AI – Document Management System for Organizational Automation

What Is a Chat AI-Based Document Management System?  A key feature of Chat AI-supported document management systems is the ability for users to interact with the software using natural language. The system understands user intent and can manage, archive, and monitor documents in a structured way. AI-powered document organization automates repetitive tasks like sorting and […]

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Forecasting Accounts Receivable Inflows: How Artificial Intelligence Supports Financial Controlling 

The Role of AI in Modern Financial Controlling  Unlike traditional controlling, artificial intelligence enhances financial analysis through advanced algorithms. This makes it significantly faster than conventional systems and enables much more accurate forecasts of incoming payments—both in terms of predicting cash flows based on historical transactions and anticipating potential payment delays through the detection of […]

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Property management with AI: a modern approach to automation and optimization

In sectors burdened with heavy bureaucracy, digitizing real estate processes with the help of artificial intelligence offers substantial support and represents a major step toward increased efficiency and competitiveness. Modern property management powered by artificial intelligence Voice-controlled and AI-driven solutions in the real estate industry enable quick and reliable analysis of large volumes of data. […]

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Chatbot in the Financial Industry – A Use Case Example 

Artificial intelligence has reached a level of advancement that makes its use in professional financial environments—such as customer service chatbots—increasingly appealing. Key factors include clearly defined use cases, the ability to integrate with existing IT systems used by banks, and the advanced communication skills of modern banking chatbots. The combination of these elements makes this […]

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Automatic Ticket Classification and the Use of AI in Incident Management

Artificial intelligence offers highly effective and automated support in identifying incidents, performing intelligent request classification, and managing responses. Within incident management, the agent operates autonomously within its assigned permissions, taking over tasks such as sorting, routing, and prioritizing tickets—relieving the workload of human employees.  Using such an AI agent in the IT domain marks a […]

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Overcoming Production Data Challenges with OPC Gateway

Handling data in a production environment comes with numerous challenges. In this article, we show how the OPC Gateway streamlines the management of isolated data storage, the integration of legacy machines, and real-time data access. We explain the technology, the flow of data from the shop floor to the cloud and provide examples of its […]